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The second-hand marketplace Users Express Displeasure Over Size Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its size classifications for women's and children's garments without notifying every member regarding the update.
Online Platforms Response
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification versus the original listing because of the remapping.
Vinted explained the new system was more in line with similar services.
It has advised users to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Updates
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Manual Updates
Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification regarding delivery choices following member complaints.
Sean Schwartz
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